Tenants
We know how important it is to love where you live and to have a property manager you can count on.
24/7 Maintenance
Our 24/7 maintenance hotline will always be there to handle emergency maintenance when you need it the most.
Convenient Online Portal
Our online portal makes it easy to pay rent, set up email reminders, view your payment history and much more.
Easy Application Process
Apply online using our easy and convenient application process. Start the process of finding your perfect home!
Beautifully Remodeled Properties
All of our vacancies are remodeled to include high-end finishes, newer appliances, upgraded fixtures and more.
- 24/7 Maintenance Hotline
- Easy Online Payments
- Licensed and experiences maintenance professionals
- Prompt and Courteous Communication
- Convenient tenant portal for all tenants
Your Portal,
Your Way
Get access to your portal anytime, anywhere. Pay rent, submit maintenance requests, and view your current account settings.
Seamless Communication
Send communications to our dedicated team at anytime. We are standing by to help with whatever you need!
Pay Rent
Online
Securely pay rent online from anywhere. Set up automatic payments so you always pay on time.
Schedule Maintenance
Quickly submit maintenance requests that go directly to our maintenance queue for fast resolution.
Renters
Insurance
Easily submit proof of insurance coverage or purchase a policy, right from your portal
Frequently Asked Questions
What information is required to apply?
- Provide 2 years of residential history as well as contact information for your rental references.
- Provide information on your monthly income, and please note that all properties require that applicant(s) combined gross income is at least two and a half (2.5) times the monthly rent amount.
- Minimum FICO score varies, and can be found listed on the property. To find it, visit our “Vacancies” page, click on the property you’re interested in, and you’ll find the minimum FICO score in the description.
What is the qualification criteria?
- Applicant must have a satisfactory rental history.
- Applicant must have a satisfactory credit history.
- Any eviction, open bankruptcy, funds owed to a former landlord, a collection account from a public utility company, a phone company, any major collections unpaid, combined credit score under 625, or false information on the application automatically disqualifies the applicant.
- Deficiencies in one of these areas MAY be able to be overcome with an increased deposit and/or a qualified co-signer (if the co-signer is acceptable on that property (by Property Owner).
- Co-Signer/Guarantor: Must have a 700 credit score or higher, own an asset(s) in CA, and provide proof of 4x month’s rent.
What is the process after my application is approved?
Once an application has been formally accepted, the applicants will be notified and will receive the lease agreement within 24 hours. The applicant will have 48 hours, upon receipt of the lease agreement, to: review, approve, sign, and return the lease agreement to J&D Management along with the security deposit in the form of cashier’s check or money order.
The property will be removed from the market upon receipt of the signed lease agreement and the security deposit. On or before move in, the approved applicant(s) must furnish the following to J&D Management:
- Proof of renters insurance for each resident (all residents may be listed on one policy)
- First month’s rent paid with certified funds
- SDGE and Water Account Number (if applicable)
- HOA Registration (if applicable)
When is rent due?
Rent is due on the 1st of each month. Late fees will be assessed based upon the terms of your lease. If your rent is not turned in by the 5th then late fees are assessed on the 6th.
What are my rent payment options? Can I see my payment history?
We offer our residents the convenience of making their payment online and viewing the details of their account! You can pay by ACH or by credit card. If you choose to use the ACH function, it is free. However, if you use the credit card option, you will be notified that there is a processing fee charged by the credit card company. Credit card use is optional, not required.
You can make all payments and view payment history through the tenant portal on appfolio, and turning in checks in person can occur during work hours.
If you like the old-fashioned way, our office is open Monday through Friday from 9:00 AM to 5:00 PM and you’re welcome to stop by to say hello and drop off your rent payments!
How do I report a maintanance issue?
You can submit your request through your tenant portal. If you have an after hours emergency, you can call the 24 hour line to request immediate assistance.
Emergency hotline number: (858) 799-0150
How long should I wait to hear back from someone regarding a maintenance problem?
You will often hear back within 24 hours, but please allow two business days to hear from us for standard maintenance requests. If you have not heard from our office or one of our vendors in 48 business hours, contact our office to let us know and we’ll get it resolved quickly.
What do I do if I have a maintenance emergency?
For fire, flood, electrical, medical, or natural disaster emergencies, including earthquakes, call 911 first! Please also call our 24 hour emergency hotline. (Please outline the details of your emergency maintenance policy here)
What am I responsible for maintaining at my home?
Residents are responsible for changing air conditioning/heating filters and replacing smoke detector batteries when needed. You should change your smoke alarm batteries at least twice each year or as frequently as needed. Residents are also responsible for changing light bulbs in light fixtures. If yard and landscape maintenance is not specifically covered in your rental agreement, you are responsible for maintaining these areas. If you’re unsure , please refer to the terms of your lease or give us a call and we’ll happily clarify.
Do I need approval to paint or change something in the home I am renting?
We completely understand the need to personalize your space, but we ask that before you begin any changes or modifications to the property (inside or outside your home), you have them approved by your property manager (Failure to do so could potentially result in deductions from your security deposit).
Do I need damage liability insurance?
Yes.
All tenants are required to maintain Legal Liability Insurance. Coverage is required in the amount of One Hundred Thousand Dollars ($100,000.00) for damage to both Landlord’s and third parties’ property with the insurance covering the following perils: fire, smoke, explosion, accidental water discharge and sewer backup.
This is to protect you, as the tenant. If you start a cooking fire, you would be liable for the cost to repair this and costs could be tens of thousands of dollars. This insurance would cover those damages on your behalf.
While the owner’s insurance policy covers this, as per the lease, since you caused the damage you would be personally liable for the costs. This type of insurance would cover your costs (minus the deductible).
This is just liability and does not protect your personal belongings. For that, you’ll also need Renter’s Insurance. Renter’s Insurance is typically bundled with liability and can usually be purchased from your auto insurance company.
What happens if I need to move before the end of my lease?
Contact your property manager as soon as possible to discuss your situation and options in detail before breaking your lease. Breaking your lease can adversely affect your credit and incur costly fees. See your individual lease agreement for details or call us with any questions.
What is the process for letting you know I'll be vacating the property?
All tenants are required to submit a 30 day notice to the office in writing to your property manager, you may also refer to your lease for additional guidance or contact your property manager for additional clarification.
Does J&D Management allow subleasing?
No, J&D Management does not allow subletting under any circumstances.
Can I pay my rent online or set up automatic deductions from my bank account?
Yes! You can set-up an automatic payment and never again have to worry about slow mail or late payments. You do not even have to think about your payment; automatic (ACH) payments automatically deduct the current amounts due on the payment due date. The ACH payments will continue until you cancel it. All you need to do is set yourself up through your tenant portal, and you are all ready to go!
What is your policy on pest control?
Tenants are allowed to set up their own pest control whenever they would like, however, you must contact the property manager to see if the owner will pay for it.
What is J&D Management’s pet policy?
Many, but not all, of our properties allow pets. If pets are allowed, the following applies:
Cat Deposit $300 each.
Dogs $350 each under 25lbs.
Dogs $500 each over 25lbs.
Certain Breed Restrictions Apply
Please contact your property manager or leasing agent for a list of restricted breeds.
About J&D Property Management
J&D Management specializes in Apartment and Town Home complexes (2-500 units), as well as Single Family Homes, Condos and Mixed-Use properties in San Diego.
J&D Management offers full-service management for all types of Multifamily and Residential rental property, as well as Mixed-Use properties, in San Diego County. Utilizing cloud based management software Appfolio, we are able to handle all aspects of management, including leasing, renovations, maintenance and accounting.
We treat each property as if it were our own. Owners Joshua Bunton and David Brechlin are intimately involved in the day-to-day activities, looking at every line expense to ensure maximum ROI. As owners, brokers, contractors and developers, we know what is takes to effectively manage rental property.
